Return policy

Return Eligibility:

Returns are accepted for unopened and unused products within 30 days of purchase.

Return Process:

Contact us at trulyyours.skincares@gmail.com to initiate a return.

Provide proof of purchase and details of the issue.

Ship the item back to us at Return Address

Refunds: Refunds are processed within 7-10 business days upon receipt of the returned product. Shipping fees are non-refundable.

Non-Returnable Items:

Opened or used products.

Gift cards and promotional items.

Damaged or Defective Products: If your product arrives damaged, please notify us within 7 days for a replacement or refund.

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part.